Appointments & Day Programs
Scheduled rides to medical appointments, therapy, dialysis, and adult day programs.
Find out more
PEMA
Transportation LLC
Medical rides in Worcester that arrive on time.
Rides to appointments and day programs — with monitors, door-to-program care, and car-seat service when riders need them.
Appointments & day programs
Ride monitors
Door-to-program
Car seat ready
What we do
Safe rides to the appointments that matter.
From medical appointments and adult day programs to monitored rides and car-seat trips, PEMA keeps riders moving with trained drivers, attentive monitors, and dependable dispatch.
Ride Monitors
Trained monitors accompany riders who need supervision and support during the trip.
Find out moreDoor-to-Program Care
Monitors pick riders up at the door and escort them all the way into the program or appointment.
Find out moreHow it works
From request to return — a clear ride process.
Booking with PEMA is straightforward for families and facility partners alike.
01
Call or request
Share pickup, destination, appointment or program time, and whether a monitor or car seat is needed.
02
We confirm the trip
We verify the schedule, vehicle type, monitor assignment, and any car-seat or mobility requirements.
03
Door pickup with care
Your driver — and monitor when assigned — arrives on time and picks the rider up at the door.
04
Escorted drop-off
Monitors escort riders into the appointment or day program, then coordinate the return when ready.
Why PEMA
Built for riders who cannot afford a late pickup.
Medical appointments are not optional. When transportation fails, treatment waits. PEMA exists to remove that friction.
- Rides to medical appointments and day programs
- Monitors for riders who need supervision on the trip
- Door pickup and escorted drop-off into the program
- Car-seat service and wheelchair-capable vehicles
Serving Worcester County with care and consistency.
Who we serve
Riders, families, and care partners.
Whether you are booking one appointment or coordinating daily facility volume, PEMA adapts to the way your care day works.
Families & caregivers
Arrange dependable rides for loved ones who need help getting to appointments or day programs — with monitors when supervision is needed.
Day programs & facilities
Partner with PEMA for door-to-program transportation, monitored riders, and reliable daily drop-offs and pickups.
Brokers & agencies
Work with a Worcester-based vendor built for coordinated NEMT volume, monitor coverage, and clear handoffs.
Destinations
Where we take you.
Local clinics, hospital campuses, dialysis centers, and day programs across the region.
- Medical appointments
- Adult day programs
- Dialysis centers
- Physical therapy
- Hospital admissions & discharges
- Imaging & outpatient surgery
- Nursing & rehab facilities
- Pharmacy pickups
Service area
Rooted in Worcester. Ready across Massachusetts.
From our Madison Street office, we cover Worcester County communities and regional trips scheduled in advance.
- Worcester
- Shrewsbury
- Auburn
- Holden
- Leicester
- Millbury
- West Boylston
- Grafton
- Paxton
- Spencer
- Webster
- Surrounding MA communities
FAQ
Answers before you book.
A few of the questions families and facilities ask most often.
PEMA provides scheduled rides to medical appointments and adult day programs, along with related trips such as therapy, dialysis, discharges, and facility transfers.
Need a ride for an upcoming appointment?
Please book at least 24–48 hours ahead when possible. Call PEMA dispatch or send a trip request and we will confirm your pickup window.